Privacy Policy

1. Information We Collect

We collect information you provide when booking a repair:

• Name and contact details (email, phone number)
• Address for collection and delivery
• Device information and repair requirements
• Payment information (processed securely via Stripe)

2. How We Use Your Information

We use your information to:

• Process your repair booking
• Communicate about your repair status
• Collect and deliver your device
• Process payments
• Provide customer support

3. Data Security

We take appropriate security measures to protect your personal information. Payment data is processed securely through Stripe and we do not store your card details. Your device data remains private - we do not access, copy, or share any personal data stored on your MacBook.

4. Data Retention

We retain your booking information for warranty purposes and to improve our service. You can request deletion of your data at any time by contacting us at info@macrevive.co.uk.

5. Third Parties

We share data only with:

• Stripe - for secure payment processing
• Resend - for sending booking confirmation emails

We never sell your personal information to third parties.

6. Your Rights

Under UK data protection laws, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability

7. Cookies

Our website uses essential cookies to enable core functionality. We do not use tracking cookies or share data with advertising networks.

8. Contact Us

For any privacy-related questions or requests, contact us at:

Email: info@macrevive.co.uk
Phone: 01483 399798